TransLink

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Challenge

A long-time partner of FCV, we’ve helped TransLink grow to become the benchmark for digital success within the public transportation sector through our work as their ongoing website design and maintenance partner. 

Solution

We've worked with TransLink for over 5 years, and in that time, we’ve been engaged in all of their major digital delivery activities, including strategic services, user experience, design, ongoing support and the development and delivery of the organization’s three flagship web experiences: TransLink.ca, TravelSmart.ca, and TransitPolice.bc.ca. 

Results

Some of the highlights include:

  • Helping nearly 35,000 transit riders every day to plan their trips online, with full accessibility to the blind
  • Registering 9,000+ participants within our first month of launching TravelSmart.ca, a multi-award-winning campaign platform that’s grown to a community of over 15,000 engaged participants
  • Increasing the number of TransLink’s unique mobile visitors over 130% within just four months of launching their mobile site
  • Increasing unique traffic over 226% from users on mobile devices  in twelve months
  • Winning Sitecore Site of the Year for our responsive TravelSmart Tracker web app, as well as the Grand Prize in the American Public Transportation (AdWheel) Awards for our Transit Police site

Highlights

  • TransLink’s website design and maintenance partner since 2008
  • Development on all TransLink's flagship web experiences over the last 5 years
  • Help nearly 35,000 transit riders plan their trips every day

American Public Transportation (AdWheel) Awards Grand Prize: Electronic Media Category 2013

Web Marketing Association's WebAward Transportation Standard of Excellence 2012

Interactive Media Awards Outstanding Achievement Award: Transportation 2011

Communication Arts Webpick of the Day November 11, 2011

Web Marketing Association's WebAwards Standard of Excellence: Transportation 2011

Sitecore Site of the Year Best Web Application 2011

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TransLink

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