May 4, 2017
In partnership with The Institute for Citizen-Centred Service (ICCS), we invite you to register for the sixth and final presentation in FCV’s six-part Digital Transformation Series. This session, entitled Scaling world-class user experiences will explore how to create user experiences that scale. From core principles to design systems, we'll share how organizations can ensure that great experiences carry through all touchpoints of digital service delivery.
Building from the concepts of Government as a Platform, we will discuss a practical approach to drive consistency and efficiency in digital design and development. Participants will leave the session with insight into how governments can deliver better experiences that reach across services and sustain over time.
This session will be led by FCV’s UX Director Shawn Rafuse via webinar.
Please contact firstname.lastname@example.org to register.
When: 1:00 PM EST, Thursday, May 11, 2017
Where: Webinar link will be provided upon registration
About FCV’s Digital Transformation Series: In partnership with The Institute for Citizen-Centred Service, the FCV Digital Transformation Series will cover the three proven phases for implementing digital transformation in the public sector – Foundation, Design and Scale – and ultimately, help participants learn how to redesign and scale their services for the future. Over the course of six compelling sessions presented by FCV’s team of experts, the series will outline the fundamentals of digital service design, and provide participants with the knowledge and tools to initiate real change.