January 20, 2017
In partnership with The Institute for Citizen-Centred Service (ICCS), we invite you to register for the second presentation in FCV’s six-part Digital Transformation Series. This session, entitled Building Digital Maturity and Capability will demonstrate how FCV has helped Canadian Public Sector organizations build strategies towards increasing maturity and capability. From grass-roots UX efforts, to learning by doing, to full organizational transformation, the presentation will provide a valuable perspective on building digital maturity and capability in a digital age. Attendees will leave the session with an understanding of their own digital maturity in the context of a wider roadmap for growing leadership, skills, and culture to embed digital across their organizations.
This session will be led by FCV’s Senior Director of Strategy & Transformation, Victoria Gay and Director of Service Design, Nicole Broeckling via webinar.
When: 1:00 PM EST, Thurssday, January, 26, 2016
Where: Webinar link will be provided upon registration
About FCV’s Digital Transformation Series: In partnership with The Institute for Citizen-Centred Service, the FCV Digital Transformation Series will cover the three proven phases for implementing digital transformation in the public sector – Foundation, Design and Scale – and ultimately, help participants learn how to redesign and scale their services for the future. Over the course of six compelling sessions presented by FCV’s team of experts, the series will outline the fundamentals of digital service design, and provide participants with the knowledge and tools to initiate real change.