User Experience Architect (Contract)

Location: Toronto

FCV Interactive is a full-service agency. As a result of exciting new business wins, we are seeking an User Experience Architect with strong experience in Information Architecture to join our Experience Design team on contract. Culture is very important to us and we believe that smart, passionate and fun people build great companies. As a User Experience Architect, you will work with a talented team creating digital experiences that make life better.

As a User Experience Architect, you have a track record in transforming complex business problems into intuitive and user-centric experiences. You do this by planning and architecting information and solutions that deliver measurable results, and you've done it for major brands across all digital channels.

You have worked on projects with varied budgets - so flexibility and a range of delivery approaches and skills are required. You are a champion for the end-user experience and a team player comfortable with taking ownership of your work. You have plenty of experience with the complete project lifecycle - from strategy, primary and secondary user research, information architecture and site flows, experience ideation through to solutions, as well as assisting with development and design teams in UX best practice implementation.

Your skills include user research, usability testing, information architecture, creating intuitive site flows, UX architecture - concepts, wireframes, prototyping - plus collaborating with various teams such design, development, production and QA to implement solutions.


  • Maintain and enhance the experience design aspects of existing and ongoing projects
  • Contribute as a central project team member from inception to delivery
  • Participate in user and stakeholder workshops to gather relevant inputs to inform design solutions
  • Help to define user experience requirements, information architectures, taxonomies, personas, and journey maps in collaboration with project team members
  • Create UX concepts, site flows, user flows, wireframes, and interactive prototypes that meet user needs effectively, while leveraging best practice, research, testing and analytics to inform decision making
  • Participate in both generative and evaluative user research activities, working closely with FCV’s Research team as required
  • Work closely with user-interface designers and developers to refine and realize design solutions
  • Support fast-paced Business Development efforts, often alongside active client projects
  • Demonstrate professional demeanor, effective time management, expectation setting, and communication
  • Strong competency in presenting your work professionally and effectively to a variety of audiences, and facilitate discussion and input
  • Obtain formal review and approval from the Vice-President, Experience Design
  • Mentor junior team members to grow and hone their skills and achieve their best work

Skills and Experience 

  • Degree level education in Human Factors / User Experience Design, or equivalent
  • 3+ years of interactive digital agency experience in a user experience, information architecture or comparable human factors role
  • Experience operating within user-centered design processes, and understanding experience design and usability engineering principles and how they relate to the visual design process
  • A portfolio of work that demonstrates your capabilities across a range of brands and channels
  • Proficiency in wireframing, user and journey modelling, as well designing interactive prototypes
  • Experience in developing and evaluating information architectures
  • Experience in user research and analysis, including contextual inquiry, user interviewing and usability testing
  • Ability to work in an agile environment with varying skillsets
  • Strong communication skills
  • Strong problem solving skills and the ability to meet deadlines in a fast-paced environment
  • Working knowledge of responsive design and the tenets of multi-screen design
  • Working knowledge of accessibility standards, A/B testing, analytics and performance measurement, and common content management systems a plus, but not necessary
  • Ability to focus under pressure and deal with ambiguity
  • A sense of humour and positive attitude

Please forward your resume to: We look forward to hearing from you!

Thank you for your interest in FCV Interactive. Due to the large volume of resumes we receive, we are only able to contact those applicants that are most qualified for each position.

Please no calls from recruiters or employment agencies. FCV Interactive does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, FCV Interactive will not consider or agree to payment of any referral compensation or recruiter fee.

FCV Interactive is an Equal Opportunity Employer.

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