Senior User Experience Architect (contract)

Location: Halifax

FCV Interactive is a full-service agency. As a result of exciting new business wins, we are seeking a Senior User Experience Architect to join our Customer Experience team on contract. Culture is very important to us and we believe that smart, passionate and fun people build great companies. As Senior User Experience Architect you will work with a talented team creating digital experiences that make life better.

You have a track record in making transforming complex business problems into delightful customer experiences. You do this by planning and architecting solutions that deliver measurable results, and you've done it for major brands across all digital channels. 

You will work projects with varied budgets - so flexibility and a range of delivery approaches and skills are required. You will be a champion for the end-user experience, and will be a team player comfortable with taking ownership of your work.  You'll be involved through the complete project lifecycle - from strategy, primary and secondary user research, experience ideation through to solutions architecture and the guiding the development and design teams in UX best practice implementation.

Responsibilities

  • Maintain and enhance the experience design aspects of existing and ongoing projects
  • Contribute and lead as a key project team member from inception to delivery
  • Guide clients through the UX design process as a trusted, senior practitioner
  • Contribute to the development of work estimates and project scoping
  • Conduct competitive and/or heuristic analyses
  • Gather and analyse business materials in order to define and measure performance
  • Plan and facilitate both user and stakeholder workshops to gather relevant inputs to inform design solutions
  • Define user experience requirements and develop user profiles, scenarios and user journeys, in collaboration with project team members
  • Contribute to the development of UX strategy and concepts
  • Create UX concepts, site maps, user flows, wireframes, and interactive prototypes that meet user needs effectively, utilizing best practice, research, testing and analytics to inform decision making
  • Lead and participate in generative and evaluative user research activities, working closely with FCV’s dedicated Research team as required
  • Work closely with visual designers, front-end specialists and technologists to refine and realize design solutions
  • Contribute to and support fast-paced Business Development efforts, often alongside active projects
  • Demonstrate professional demeanour, effective time management, expectation setting and communication
  • Present your work professionally and effectively, to a variety of audiences, and facilitate discussion and input
  • Obtain formal review and approval from the Director, UX
  • Foster a collaborative team environment and mentor junior team members to develop their skill

Skills and Experience

  • Bachelor’s Degree in Human Factors / Interaction Design / Computer Science or similar discipline, or equivalent combination of education and experience
  • 5+ years of experience in an interactive digital agency, in a user experience, information architecture or comparable human factors role
  • Experience working within user-centred design processes in an agile product development environment
  • Proficiency in wireframing, user and journey modelling, as well designing interactive prototypes
  • Experience in developing and evaluating information architectures and a working knowledge of modular content design
  • Experience in user research and analysis, including contextual inquiry, focus groups, user interviewing and usability testing
  • Experience working as a UX designer in an agile development process
  • Excellent communication skills
  • Strong problem solving skills and the ability to meet deadlines in a fast-paced environment
  • Experience in responsive design and applying the tenets of multi-screen design
  • Experience in accessibility standards, A/B testing, analytics and performance measurement, and common content management systems a plus, but not necessary
  • Ability to focus under pressure and deal with ambiguity
  • A sense of humour and a positive attitude

Please forward your resume and portfolio to: recruiting@fcvinteractive.com. We look forward to hearing from you!

Thank you for your interest in FCV Interactive. Due to the large volume of resumes we receive, we are only able to contact those applicants that are most qualified for each position.

Please no calls from recruiters or employment agencies. FCV Interactive does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, FCV Interactive will not consider or agree to payment of any referral compensation or recruiter fee.

FCV Interactive is an Equal Opportunity Employer.

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