Content Strategist

Location: Vancouver

FCV Interactive is the user-focused transformation agency. As a result of exciting new business wins, we are seeking a Content Strategist to join our Brand Experience team. Culture is very important to us and we believe that smart, passionate and fun people build great companies. In this role, you will work with a talented team creating digital experiences that make life better.

As a Content Strategist, you have a solid track record in transforming complex business problems into compelling stories, told through engaging content and copywriting. You do this by conducting high-level conversations with our clients to assess needs, identify opportunities and ultimately plan, set and meet measurable objectives for content quality, timeliness, scope and effectiveness.

You will be a champion for content quality and will be a team player comfortable with taking ownership of your work. You’ll be involved through the complete project lifecycle - from strategy, research and ideation through to hands-on writing and direction of design and motion graphics teams to bring concepts to life.

Specific tasks will include strategic user research, business analysis, user requirements gathering, usability testing, user experience architecture – concepts, wireframes, concept prototyping and usability testing – plus working with our design, interface development, production and QA teams to implement the solutions.


  • Work with project teams to clearly define content requirements up front and throughout project
  • Produce written content and concepts that measurably add business value, working closely with creative, UX teams and third parties in creating and using other forms of content (video, motion graphics, photography, interactive experiences, and audio)
  • Perform content inventory, audits, mapping, migration, and templating/markup/schema
  • Develop workflow and content governance
  • Support our clients and FCV in implementing sound content development best-practices – e.g. writing style guides, training sessions, web editing
  • Seek formal review and approval from Creative Director and Director of User Experience
  • Assist on fast-paced Business Development efforts, often alongside live projects
  • Work across digital and traditional media, staying on top of emerging mobile and social media platforms to deliver flexible content and content strategy for cross-channel communications
  • Present your work professionally and effectively, participating in team reviews and guiding with best practices in content development
  • Help FCV improve our content service offerings and output as we grow – with a view to managing a content team in the longer term
  • FCV has a structured creative process and professional standards of time management, which means expectation setting, communication and delivery are essential

Skills and Experience

  • 5+ years experience in an interactive digital agency in a copywriting, content strategy, or comparable role
  • Degree level formal copywriting qualification or similar
  • Degree level education in a Human Factors / Interaction Design subject or equivalent
  • In-depth understanding of metadata and taxonomy
  • Work portfolio that demonstrates your capabilities across a range of brands and channels
  • Experience operating within user-centred design processes, and understanding experience design and usability engineering principles and how they relate to the content development process
  • Experience in content research and analysis including auditing, evaluating, and developing original content
  • Workshop facilitation experience an asset
  • Excellent communication skills
  • Experience in content marketing and KPIs
  • Strong problem solving skills and the ability to meet deadlines in a fast-paced environment
  • Professional and effective under pressure and within tight deadlines
  • Ability to focus under pressure and deal with ambiguity
  • A sense of humour and a positive attitude

FCV offers a competitive + comprehensive salary and benefit package. Please forward your resume to: We look forward to hearing from you!

Thank you for your interest in FCV Interactive. Due to the large volume of resumes we receive, we are only able to contact those applicants that are most qualified for each position.

Please no calls from recruiters or employment agencies. FCV Interactive does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, FCV Interactive will not consider or agree to payment of any referral compensation or recruiter fee.

FCV Interactive is an Equal Opportunity Employer.

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