Posted on April 28, 2017
FCV Interactive is the user-focused transformation agency. As a result of exciting new business wins, we are seeking a Director, Research to join our Customer Experience team reporting to our Senior Director of Strategy & Transformation. Culture is very important to us and we believe that smart, passionate and fun people build great companies. As Director, Research, you will work with a talented team creating digital experiences that make life better.
You have a track record in guiding the use of the right research approaches for a variety of circumstances, moving easily across the spectrums of qualitative and quantitative, divergent and convergent, and attitudinal and behavioral when the problem suits it best. You are adept at uncovering deep and relevant insight and translate these into actional outcomes and strategic solutions that deliverable user-focused results, and you’ve done this for major clients across all digital channels. You can deal with large amounts of data, determine what’s important, and distil it into actionable insights and compelling stories without getting caught up in ‘analysis paralysis.’
You will work projects with varied budgets - so flexibility and a range of delivery approaches and skills are required. You will be a champion for evidence-based insight to inform the design process, and will be a team player expert in taking ownership of your work and leading cross-functional teams to uncover insights and apply them in design solutions.
You'll be involved throughout the complete project lifecycle - from qualification of new business efforts, visioning, strategy, hands-on research leadership through to guiding our development and design teams in applying research insights, and creating programs of research to help clients keep users at the heart of their organization.
Please forward your resume to: firstname.lastname@example.org. We look forward to hearing from you!
Thank you for your interest in FCV Interactive. Due to the large volume of resumes we receive, we are only able to contact those applicants that are most qualified for each position.
Please no calls from recruiters or employment agencies. FCV Interactive does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, FCV Interactive will not consider or agree to payment of any referral compensation or recruiter fee.
FCV Interactive is an Equal Opportunity Employer.